Privacy policy

At CN Foods Inc, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase on our website, cnfoods.ca.

Personal Information We Collect

When you visit our site, we collect information about your device, including IP address, browser type, and some cookies that are installed on your device. Additionally, when you make a purchase, we collect information such as your name, billing and shipping address, email address, phone number, and payment information. This information helps us fulfill orders and improve your shopping experience.

How We Use Your Information

We use your information to:
- Process and fulfill orders
- Communicate with you regarding orders or inquiries
- Enhance site performance and customer experience
- Detect and prevent fraud

Sharing Your Information

We may share your information with third parties to assist with payment processing, shipping, and analytics. We do not sell or trade your personal information. For further details, you can contact us at care@cnfoods.ca.

Your Rights

If you are a resident of Canada, you have right to access, modify, or delete the personal information we hold about you. To exercise this right, please reach out to us.

Order Processing

Orders are processed within 2-5 business days (excluding weekends and holidays) of order receipt. Once shipped, a confirmation email will be sent to you.

Delivery Area

We currently offer delivery in Canada-wide.

Shipping Fees

Shipping free will automatically be calculated based on product, weight, and location. You can see it on the checkout Page

For any additional questions regarding shipping, please reach out to us at care@cnfoods.ca.